FAQ

What time is check in and check out?

Check-in: 2.00 p.m. Check-out:12.00 p.m. Early check-in subject to availability.

Can I leave the room late?

Please enquire at the reception desk. It will depend on occupancy and availability.

Can I choose the type of bed in my room? (Large bed – two beds)

It depends on your reservation and subject to availability. Please contact the reception if in doubt.

Do the rooms have a balcony or terrace? Can I reserve one?

Some do, but confirmation is not possible.

Are there non-smoking rooms?

We have non-smoking and smoking rooms.

How many storeys does the building have? Is there a lift?

We have 7 floors and a lift.

Is there air conditioning in the rooms? Does it work all year round?

Yes, there is central air-conditioning and it works all year round.

Is your hotel adapted for the handicapped?

Only some rooms. They must be requested in writing by email

Can you keep my luggage when I leave the room?

Yes, in our luggage room.

Is there a safe place to park my car? How much does it cost?

There is a parking close to the hotel. Rates are approximately 25€ a day.

Do you have high-speed internet in the room for my portable computer? Is it wireless?

Yes, we have free Wifi throughout the hotel.

Do you have a quiet, romantic room? How can I reserve it?

Yes, please enquire by mail or phone the reception for more details.

What languages are spoken in Reception?

Catalan, Spanish, English, French, German, Italian and Portuguese

Where may I rent a car?

At the reception desk we can give you this information.

How far away are the Ramblas?

We are on the Ramblas.

How far away is the Passeig de Gràcia?

300 meters from hotel.

How much does a taxi from the airport cost? How long does it take?

Between 25-30 €. 30 minutes

In what kind of a neighbourhood are you?

Barcelona's most famous neighbourhood.

I am travelling to attend a trade fair at the Fira de Barcelona: will it be easy to reach from your hotel?

Yes, by metro, bus or taxi.

FAQ