Frequently ask questions
- What time is check in and check out?
- Check-in: 2.00 p.m. Check-out:12.00 p.m. Early check-in subject to availability.
- Can I leave the room late?
- Please enquire at the reception desk. It will depend on occupancy and availability.
- Can I choose the type of bed in my room? (Large bed – two beds)?
- It depends on your reservation and subject to availability. Please contact the reception if in doubt.
- Do the rooms have a balcony or terrace? Can I reserve one?
- Some do, but confirmation is not possible.
- Are there non-smoking rooms?
- We have non-smoking and smoking rooms.
- How many storeys does the building have? Is there a lift?
- We have 7 floors and a lift.
- Is there air conditioning in the rooms? Does it work all year round?
- Yes, there is central air-conditioning and it works all year round.
- Is your hotel adapted for the handicapped?
- Only some rooms. They must be requested in writing by email
- Can you keep my luggage when I leave the room?
- Yes, in our luggage room.
- Do you acept pets?
- No pets
- Is there a safe place to park my car? How much does it cost?
- There is a parking close to the hotel. Rates are approximately 25€ a day.
- Do you have high-speed internet in the room for my portable computer? Is it wireless?
- Yes, we have free Wifi throughout the hotel.
- Do you have a quiet, romantic room? How can I reserve it?
- Yes, please enquire by mail or phone the reception for more details
- What languages are spoken in Reception?
- Catalan, Spanish, English, French, German, Italian and Portuguese
- Where may I rent a car?
- At the reception desk we can give you this information.
- How far away are the Ramblas?
- We are on the Ramblas.
- How far away is the Passeig de Gràcia?
- 300 meters from hotel.
- How much does a taxi from the airport cost? How long does it take?
- Between 25-30 €. 30 minutes.
- In what kind of a neighbourhood are you?
- Barcelona’s most famous neighbourhood.
- I am travelling to attend a trade fair at the Fira de Barcelona: Will it be easy to reach from your hotel?
- Yes, by metro, bus or taxi.
Contact: If you have any questions that are not answered here, feel free to contact us
